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Why We Are Here => Marketing => Topic started by: ukgimp on June 10, 2019, 12:54:49 PM

Title: The restaurant owner who asked for 1-star Yelp reviews
Post by: ukgimp on June 10, 2019, 12:54:49 PM

https://thehustle.co/botto-bistro-1-star-yelp/

Title: Re: The restaurant owner who asked for 1-star Yelp reviews
Post by: Brad on June 10, 2019, 01:21:38 PM

In all these review systems: Yelp or Amazon, I find reading the reviews more helpful than the star ratings.  It's more cumbersome, but I'm looking for patterns which stars alone just don't show.

Title: Re: The restaurant owner who asked for 1-star Yelp reviews
Post by: Drastic on June 11, 2019, 12:48:28 PM

Getting off track a bit, but yesterday I bought screen protectors for 2 different phones at amazon. I decided to peruse the reviews as sometimes these can be finicky to install.

Almost every. single. one. was a different product than what the reviews covered. Hundreds of reviews, 4.5 stars and up, and none of the reviews were for the actual product. I'm talking viewing 12-15 different products to find a legit one with real reviews. The reviewed products weren't a close mismatch either; a cooking utensil, sweater, mower, etc. instead of a hardened glass screen protector.

Between this and counterfeit products, Amazon is really slipping.

Title: Re: The restaurant owner who asked for 1-star Yelp reviews
Post by: Travoli on June 11, 2019, 03:37:31 PM

>I find reading the reviews more helpful than the star ratings

I agree with patterns of repeated compliments/complaints. I get equal value from a quick scroll through the photos.

Title: Re: The restaurant owner who asked for 1-star Yelp reviews
Post by: grnidone on June 14, 2019, 07:45:16 PM

... wrong thread.  Sorry.