Author Topic: Support ticketing system (Read 5107 times)

edo · « **on:** June 21, 2013, 11:18:18 AM »

Any support ticketing systems that you can buy off the shelf that people recommend?

Cheers,

Ed

rcjordan · « **Reply #1 on:** June 21, 2013, 12:11:31 PM »

seen this, edo? it was referenced in stackoverflow as a decent list (I don't know enough to assess them)

http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems

jetboy · « **Reply #2 on:** June 21, 2013, 01:48:31 PM »

Kayako's stuff works well.

http://www.kayako.com/

edo · « **Reply #3 on:** June 23, 2013, 04:04:39 PM »

Thanks guys. Much appreciated. Am going to give Kayako a whirl. If it's sh## I will put a contract out on Whore's Fanfare

Ed

ukgimp · « **Reply #4 on:** June 24, 2013, 08:43:37 AM »

ukgimp · « **Reply #5 on:** June 24, 2013, 08:44:40 AM »

You need to be able to edit JS though.

Zwart · « **Reply #6 on:** June 24, 2013, 03:09:15 PM »

Don't get me started on Zendesk UGH.

Rumbas · « **Reply #7 on:** July 12, 2013, 09:17:23 AM »

The Core