The document makes blunt assessments about the uphill battle to overcome competitors like Amazon, Target, and Instacart.
https://www.vox.com/recode/22423706/walmart-memo-retail-amazon-target-instacart
"Grocery, the growth engine of the business, is losing share rapidly"
>"Grocery, the growth engine of the business, is losing share rapidly"
I'm wondering how much that will revert once covid is under control.
On the other hand Walmart's barrier to entry into their digital market place has been too high and they have a wacky algorithm for price competitiveness which shuts down their own listings if Amazon has the same item for less -- so they clearly have a failure of leadership in my opinion.
I would guess (based on blind prejudice I guess) that the Walmart demographic skews older than Amazon or Instacart and even Target. If that's right, they could become like Oldsmobile or Buick.
>skews
Older, poorer, & hispanic from what I've observed. My guess is that this ends up being a less tech-savvy user base with less disposable income.