The DoorDash problem was coined by Nilay Patel of the Decoder podcast. He's been asking AI and tech executives about it. They mostly dodge or respond in very vague terms.
The DoorDash problem: Instead of opening the DoorDash app, scrolling through restaurants, seeing ads, and choosing a sandwich, you simply tell an AI agent "Get me a chicken sandwich." Or similarly, "Order me socks."
AI companies are working to remove user interaction with apps like DoorDash and Amazon. Doordash is set to lose user relationships, eyeballs on ads, loyalty programs, etc...
Why would they possibly allow that?
Now we have part of the answer. Amazon is suing to prevent Perplexity from shopping on Amazon.com.
https://www.theverge.com/podcast/823909/the-doordash-problem-ai-agents-web-amazon-perplexity-lawsuit
The DoorDash problem: Instead of opening the DoorDash app, scrolling through restaurants, seeing ads, and choosing a sandwich, you simply tell an AI agent "Get me a chicken sandwich." Or similarly, "Order me socks."
AI companies are working to remove user interaction with apps like DoorDash and Amazon. Doordash is set to lose user relationships, eyeballs on ads, loyalty programs, etc...
Why would they possibly allow that?
Now we have part of the answer. Amazon is suing to prevent Perplexity from shopping on Amazon.com.
https://www.theverge.com/podcast/823909/the-doordash-problem-ai-agents-web-amazon-perplexity-lawsuit
