Turns Out Sometimes the Government Can Get (Web) Things Right - NYT

[rcjordan]

"The streamlined application shows what is possible when government prioritizes the public in the delivery of public services. The form can be completed in just a couple of minutes. It works on both a computer and a smartphone, and it is available in Spanish and English. "

https://www.nytimes.com/2022/10/23/opinion/student-loan-debt-relief-application-process.html

[ergophobe]

Thank Matt Cutts?

I wasn't sure, so I looked. He stayed on as director of DDS until April, 2021.

[rcjordan]

related:

Most People—92％—Never Finish Online Job Applications

https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/most-people-never-finish-online-job-applications.aspx