Groupon has lost 99.4% of its value since its IPO

Started by rcjordan, April 01, 2023, 09:12:46 PM

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rcjordan


ergophobe

I mentioned recently how our hotel and everyone we competed with was big into Groupon an Travelzoo for a while, but when we started to track actual revenue and lifetime value of the customers that Groupon brought in, we realized it was a horrible deal.


So for a while we were running Groupon offers several times per year, but as the numbers came in, we eventually just decided to never do it again. I suspect lots of businesses found the same thing.

rcjordan

>lifetime value of the customers that Groupon brought in

Yeah, I read in small biz & tourism articles that they were one hit wonders.  Came, used their deal, then never returned.

buckworks

>> used their deal, then never returned

From the merchant's perspective, targeting cheapskates is not sustainable.

Groupon was a way for consumers to buy things / have experiences they could not normally afford and were unlikely to repeat at regular prices.

Groupon was also a way to teach consumers to distrust and feel ripped off by regular prices. Even if they could afford the "normal" price, they'd think, "If you can offer me Experience X for Extra-Low Price Y this time, how inflated and unfair is the regular asking price?" It's a bad vibe.

I'd say similar things about most coupons or special-sales promotions. As a shopper I'm thoroughly conditioned to wait for sales or watch for coupons rather than buy an item or service at full price when I first decide I want it.