Consumers Spend 85% Of Time On Smartphones In Apps, But Only 5 Apps See Heavy UseBased on this data and other findings in the new report, Forrester advises businesses to design their apps only for their best and most loyal or frequent customers – because those are the only one who will bother to download, configure and use the application regularly. For instance, most retailers say their mobile web sales outweigh their app sales, the report says. Meanwhile, outside of these larger players, many customers will use mobile websites instead of a business’ native app.
