Comcast president bemoans broadband customer losses: “We are not winning”

[rcjordan]

https://arstechnica.com/tech-policy/2025/04/after-losing-customers-comcast-admits-prices-are-too-confusing-and-unpredictable/

[Brad]

First, you can only talk with a robot which cannot understand your account number and leads you around in circles, and you can't get a human on the line no matter what.

Second, Mr CEO unplug Comcast for 10 minutes and then plug it back in and see if  that clears the problem.